JSC “NC “Kazakhstan Temir Zholy” regards the life and health of its employees, as well as the preservation of the environment, as the company’s highest values. In its operations, the Company adheres to the principles of prioritizing prevention and accident avoidance, ensuring safe working conditions, and complying with industrial and environmental safety requirements.

The Company consistently implements:

• Modern digital solutions, including ISPB – a digital platform for occupational safety and environmental protection;
• International and national standards, including ISO 45001:2018;
• The Vision Zero culture aimed at fostering a conscious approach to safety;
• An Occupational, Industrial, and Fire Safety Management System (OHS&IFSMS) aligned with industry-specific risks and the Company’s strategic sustainable development goals.

KTZ’s key objective is to achieve zero workplace injuries, including reducing the frequency and severity of incidents, enhancing transparency in incident reporting and investigation, and cultivating a sustainable safety culture across all levels of the production chain.

The occupational health and safety management system is integrated into the Company’s overall management strategy and encompasses a set of preventive, monitoring, and corrective measures covering all structural divisions and subsidiaries.
 

Compliance of the Management System with the International Standards
 

Note*: Since 2023, accidents in production-related contractors (LTIR) have been recorded.
The rate is calculated based on 1,000,000 hours worked.
 

Transport Safety

The company regularly identifies and assesses risks related to operational activities, working conditions, and the impact of the human factor. Fatigue risk management is carried out within the framework of the Workplace Stress Prevention and Employee Mental Health Improvement Plan of JSC “NC “KTZ” for 2023–2025 (approved by Order No. ЦЗ-1/7361 dated 30.11.2023).

In accordance with the Plan, training sessions on mental health, surveys assessing psycho-emotional well-being, as well as informational and corporate events aimed at promoting a healthy lifestyle are conducted.
To assess the psychological climate and prevent managerial pressure, conference calls are held, and the results of surveys are forwarded to the relevant structural units. Activities promoting a healthy lifestyle are also organized (competitions, team-building events, and informational sessions on psychological topics).

Separate psychological assistance programs for locomotive drivers and vehicle operators are not provided; however, pre-trip and post-shift medical examinations include a comprehensive assessment of the physical, psycho-emotional, and psychological condition of employees.

According to the Rules on the Procedure for Organizing Pre-shift and Post-trip Medical Examinations of Employees of LLP “KTZ – Freight Transportation”, approved by Order of the Acting General Director of LLP “KTZ – Freight Transportation” dated 25.01.2022 No. 8-GP, medical examinations take into account complaints, psycho-traumatic situations, and the duration of sleep and rest.

Systematic alcohol and drug testing is conducted as part of pre-trip and pre-shift medical examinations, including locomotive crews (Appendix 2, para. 8). The Rules provide for the identification of signs of alcohol or drug use, informing management, and carrying out random spot checks using special equipment (drug tests, breathalyzers). Medical staff are obliged to record signs of intoxication and take measures in accordance with the regulations (para. 5, sec. 2 of the Rules).