Personnel development
JSC «NC» «KTZ» views investment in training as a strategic tool for improving employee productivity and loyalty, which, in turn, positively impacts the Company's operational efficiency.
The Company regularly works to develop its employees' professional, personal, business, and management competencies.
JSC NC KTZ has separate training centers for production personnel located in the cities of Astana, Pavlodar, Taraz, Karaganda and Aktobe.
In 2024, 23,105 employees were trained at the training centers.
The total number of trained employees amounted to 50,961 employees, for a total amount of 2.1 billion tenge.
The Company has more than 70 highly qualified internal trainers who are experts in their fields.
In 2024, internal trainers, including those within the framework of the mobile school of internal trainers “Bilim Express”, conducted training for 6,991 employees on personal and business topics such as conflict management, stress resistance, leadership, effective communication, customer focus, digital skills, performance management, lean manufacturing, emotional intelligence, etc.
Training and development in numbers
Average number of training hours per year per employee by gender, age and category for 2024
|
Staff training |
Top management |
AMP |
Production personnel |
|
Total number of employee training hours per year for each category, hours |
624 |
109 167 |
1 889 155 |
|
Total number of employees in each category, people |
108 |
6 909 |
110 664 |
|
Average number of training hours per employee of each category, hours |
5,7 |
15,8 |
17,07 |
|
Staff training |
Women |
Men |
|
Total number of employee training hours per year for each category, hours |
286 457 |
1 712 489 |
|
Total number of employees in each category, people |
26 056 |
91 625 |
|
Average number of training hours per employee of each category, hours |
11 |
19 |
|
Staff training |
Up to 30 years old |
30-50 years old |
over 51 years old |
|
Total number of employee training hours per year for each category, hours |
319 834 |
1 344 387 |
334 725 |
|
Total number of employees in each category, people |
19 147 |
68 032 |
30 502 |
|
Average number of training hours per employee of each category, hours |
17 |
20 |
11 |
Employee training for the reporting period, broken down
Return on Investment in Human Capital (ROI HC)
|
Name |
unit of measurement |
2020 |
2021 |
2022 |
2023 |
2024 |
|
Total Income |
million tenge |
1 173 334 |
1 328 537 |
1 481 465 |
1 934 095 |
2 163 942 |
|
Total operating expenses |
million tenge |
971 286 |
1 071 675 |
1 297 296 |
1 605 077 |
1 748 407 |
|
Total personnel costs (Personnel costs, including taxes, deductions, and provisions for unused vacations. Post-employment benefits and other long-term employee benefits) |
million tenge |
339 041 |
396 797 |
529 724 |
690 620 |
795 635 |
|
Number of employees |
person |
119 071 |
112 581 |
113 769 |
116 560 |
117 681 |
|
ROI HC* |
coefficient |
1,6 |
1,6 |
1,3 |
1,5 |
1,5 |
*The "Return on Investment in Human Capital" indicator is calculated as the ratio of Total Revenue minus the difference between Total Operating Expenses and Total Employee-Related Expenses to Total Employee-Related Expenses.