Personnel development
The company regularly works to develop the professional, personal, business and managerial competencies of its employees. Currently, the Company operates five training centers, which are located in different regions of the country.
At the training centers in 2023, 22 034 employees were trained, the total number of employees trained in the reporting period was 38 918 employees, for a total amount of 1.9 billion tenge.
The Company has more than 50 highly qualified internal trainers who are experts in their fields. In 2023, internal trainers provided training for more than 8 000 employees on personal and business topics such as conflict management, stress resistance, effective communications, customer focus, digital skills, performance management, etc.
As part of the mobile school of internal trainers “Bilim Express”, over 6 000 employees of the Company at the regional level were trained on the topics: “Stressmanagment”, “Conflict Management”, “Customer Focus” and “Effective Communications”.
Training and development in numbers
Average number of training hours per year per employee by gender, age and category for 2023
|
Staff training |
Top management |
AMP |
Production personnel |
|
Total number of employee training hours per year for each category, hours |
200 |
150 582 |
1 578 723 |
|
Total number of employees in each category, people |
108 |
6 876 |
109 576 |
|
Average number of training hours per employee of each category, hours |
1,85 |
21,90 |
14,41 |
|
Staff training |
Women |
Men |
|
Total number of employee training hours per year for each category, hours |
298 297 |
1 431 207 |
|
Total number of employees in each category, people |
26 083 |
90 477 |
|
Average number of training hours per employee of each category, hours |
11,44 |
15,82 |
|
Staff training |
Up to 30 years old |
30-50 years old |
over 51 years old |
|
Total number of employee training hours per year for each category, hours |
218 495 |
218 495 |
315 875 |
|
Total number of employees in each category, people |
19 491 |
65 775 |
31 294 |
|
Average number of training hours per employee of each category, hours |
11,21 |
18,17 |
10,09 |
Average number of training hours per year per employee by gender, age and category for 2023
