National carrier trains transport 7.5 million passengers since the beginning of the year

18-08-2026

Since the beginning of 2026, 7.5 million passengers have traveled by the National Carrier's trains. The highest passenger traffic is traditionally recorded in the country's largest cities. Almaty became the leader in terms of passenger departures, accounting for 1.2 million passengers. It is followed by Astana with 1 million and Shymkent with 467,000 passengers.

High demand for rail transport also persists in the regions. Significant passenger traffic was recorded from stations in the Aktobe region (741,000 passengers), Abai region (501,000), Karaganda region (471,000), Kyzylorda region (435,000), and Zhambyl region (331,000 passengers). These figures confirm the strong demand for rail transport for both travel between major cities and regional connectivity.

In conditions of increased demand, digital services are also available to passengers. The most popular service is the "Waiting List," which allows passengers to purchase tickets for newly vacated seats. Passengers can join the electronic queue no earlier than 7 days and no later than 1 hour before the train's departure. The service is available at railway ticket offices and on the official website bilet.railways.kz. Since the beginning of the year, 234,000 tickets have been offered to passengers through the service, of which 75,000 were purchased.

Along with the development of digital services, work continues to create more comfortable and accessible conditions for various categories of passengers. For instance, the "Women's Carriage" service, which has been operating since October 2021, is now available on 13 routes. Boys up to and including seven years old, accompanied by adults, are also allowed to travel in these carriages. Since its launch, 946,000 passengers have used this service.

Special attention is paid to ensuring the accessibility of rail transport for passengers with special needs. For passengers of all disability groups, children with disabilities, as well as their companions, a 50% discount on the ticket price is provided for travel on socially significant routes. During the first seven months of 2026, 396,000 tickets were issued for specialized seats.

Train tickets can be purchased on the official website bilet.railways.kz, at railway ticket offices, as well as through mobile ticket sales services. Passengers can obtain additional information by calling the toll-free number 1433 and on the official Instagram account of JSC "Passenger Transportation" — @jolaushylar_tasymaly.

Press service of JSC «NC«Kazakhstan Temir Zholy»