What should a passenger know when transporting pets on trains?

04-03-2025

Passenger Transportation JSC reminds passengers of the rules for transporting animals on trains. In order for the trip with a pet to be comfortable, it is necessary to familiarize yourself with the established rules in advance.

Only domestic pets are allowed to be transported on passenger trains, their number should not exceed two (cats, dogs, birds). To travel on a passenger train with an animal, it is necessary to buy out the entire compartment in order to ensure the safety of other passengers from possible allergic reactions. If the owner of the animal is absent, boarding the train is not possible.

On commuter trains, passengers can also transport up to two pets free of charge if they are in special carriers (boxes, baskets, cages).

Transportation of domestic animals and birds is permitted only with the appropriate veterinary passports or certificates. They must be presented when boarding the train.

The owners themselves are solely responsible for their pets. They must keep them in (a cage, boxes, baskets) and control them at stations, when boarding/exiting the train, as well as on the train itself. You must feed and clean up after your four-legged friend.

Large dogs must be muzzled and on a leash. When traveling with a large dog, a baggage fee is charged based on its weight. Large dogs are placed exclusively in the non-working vestibule of the first car. The owner of the pet is fully responsible for its accompaniment and safety during the trip.

A guide dog accompanying its blind owner may be in any type of car. There is no additional charge for it.

In addition, animals are not allowed to enter restaurant cars. Animals that pose a threat to the life and health of passengers and train employees cannot be transported. The national carrier asks to plan your trips with pets in advance and consult about the conditions for the

travel of animals by calling the toll-free number 1433, as well as at the ticket offices of the station.
 

Press service of JSC «NC«Kazakhstan Temir Zholy»