An online survey on the implementation of the Single Digital Window system has been launched
29-07-2024
KTZ Express (a subsidiary of KTZ) has launched an online survey on the implementation of the Single Digital Window system. The anonymous survey will determine the opinion of service clients regarding the Single Digital Window portal and improve the quality of services provided.
The main goal of the Single Digital Window portal is to increase customer focus, the efficiency of cargo transportation management and the quality of logistics services.
The Single Digital Window portal will provide a wide range of services and various online functions, including receiving commercial offers, contract management, sending requests via social networks and the Call Center, mutual settlements and online payments, access to analytical data on transactions, processing requests for services, tracking the location of goods, assessing satisfaction and connecting partners via API. The preliminary launch date of the Single Digital Window portal in test mode is August 1, 2024.
Press service of JSC «NC«Kazakhstan Temir Zholy»