How to buy train tickets on holidays

08-02-2024

On Nauryz, many Kazakhstanis plan trips to other cities, so train tickets sell out quickly. The most popular routes remain routes from Almaty to Astana, from the capital to Pavlodar, Karaganda and Kostanay. In this regard, the National Carrier has given advice on how to purchase train tickets during the holidays.


Buy tickets in advance
The national carrier recommends planning your trips in advance and purchasing train tickets in advance. Tickets for March can already be purchased on the website bilet.railways.kz and at the station ticket offices.

 
Buy tickets online

There are no commissions when purchasing tickets through the ticket sales website bilet.railways.kz.
 

Follow the Waiting List

The number of tickets is limited, so it is recommended to follow the updates on the ticket sales website bilet.railways.kz, perhaps someone will issue a refund, then you can purchase a ticket through the “Waiting List” service, which allows you to buy a ticket 7 days in advance and no later 2 hours before train departure in the absence of tickets on sale. You can get on the “Waiting List” on the website bilet.railways.kz. This service can also be used free of charge at the ticket office. If there is free space, the passenger receives a notification about the need to purchase a ticket in his personal account on the website, as well as via SMS notification.
 

Consultation

Passengers can receive reference information by calling toll-free number 1433, through the telegram bot “KTZH_PP_BOT” and the official Instagram account @jolaushylar_tasymaly.
 

 

Press service of JSC «NC«Kazakhstan Temir Zholy»