For transporting passengers without a ticket – dismissal
24-07-2024
KTZ implements a zero-tolerance policy towards the transport of fare dodgers and the illegal sale of travel documents.
The company carries out systematic work, conducts regular internal audits and its own investigations with the involvement of the public and representatives of the media. One of these cases was an internal investigation at the Almaty-2 railway station, which revealed the
illegal resale of tickets and the creation of an artificial shortage.
Also, during one of the audits at the Shymkent station, the fact of transporting a fare dodger was stopped. The conductors of the Shymkent-Astana train agreed to transport a person without an officially purchased ticket for a fee.
As a result of the internal investigation, the train manager and the conductor were fired, and the second conductor and the deputy head of the Shymkent station section were given a severe reprimand.
Internal audits are carried out at all stations in the country.
The national carrier calls on citizens to report cases of ticketless transportation of passengers and illegal resale of tickets with the provision of photo, audio, and video materials to the page @jolaushylar_tasymaly (direct) or to the WhatsApp number +7 776 714 5686.
Press service of JSC «NC«Kazakhstan Temir Zholy»