- Ticket offices (total number of ticket offices is 15, 11 of them are private, 4 ticket offices of JSC "PP" are located on the 1st floor of the station.Of the 15, 1 ticket offices are specialized for wheelchair users).
- Waiting rooms (on the 1st and 2nd floor, the total number of seats is 384).
-Parking spaces (paid) - 110 of them for MGN -3.
- Reference offices (total reference offices - 3 on the 1st floor)
- Hand luggage storage (ground floor);
- Waiting room for the disabled (total number - 1, on the 1st floor), equipped with sofas, mirror, table, electric kettle, urns;
- Rooms for short-term stay of mother and child (total number - 1, on the 1st floor), equipped with a changing table, sofas, mirror, table, refrigerator, microwave oven, electric kettle, urns, baby cot;
- Sanitary units that meet all sanitary requirements (total number of san.nodes in common areas – 4 (available in the basement, on the 1st and on the 2nd floor), on the 1st floor there is a separate toilet cubicle specialized for wheelchair users equipped with emergency call buttons);
- Shopping boutiques and catering areas (on the 1st floor there is a pharmacy, a catering center, an exchange office, a minimarket, a payment terminal, newspapers, magazines, gadgets, souvenirs, parking meters, Astracard vending machine, coffee showcase, vending machine (coffee), vending machine (charging), ATMs. On the 2nd floor there is a catering center, a playground and toys, a vending machine (charging), the sale of coffee and finished products, a high-comfort waiting point, a minimarket, a paid toilet, a vending machine (toys). In the basement there is a living room (paid toilet), a shooting gallery, a vending machine (toys), LOTOMATIC devices).
- Hotel (on the 2nd and 3rd floor) - in each room the number of seats is two to four, with a bathroom and shower, a list of services provided, fire instructions, and other information for the consumer in the state, Russian and English languages. Each room is equipped with fire-fighting equipment in accordance with the fire safety standards in the Republic of Kazakhstan, also on the walls of the rooms there are plans, schemes of evacuation of people during an emergency.
Availability:
1 medical center;
1 safety zones for MGN;
1 rooms for short-term stay of mother and child;
1 Namazkhana