COMPANY VALUES
 

The immutable values of the Company's corporate culture are sustainable development and mutual prosperity, ensuring environmental protection, health and safety, transportation safety, information security and energy efficiency.

The Company's employees are the main value and primary resource; the results of the Company's activities and value created for investors directly depend on their level of professionalism and safety.

All employees of the Company (from ordinary workers to management) share the following values: safety, leadership, ambition, pride, responsibility.

PRINCIPLES

The Company is guided by the following principles in its work:

• Legality, transparency, openness and honest business conduct
• Economic efficiency
• Service safety
• Customer focus
• Guarantees of workers' rights
• Intolerance of corruption
• Leadership
• Involvement
• Process approach to management
• Continuous improvement and innovation
• Social responsibility.

STAKEHOLDERS AND COMMITMENTS

The Company fulfills its obligations to customers, the state, the Sole Shareholder, the Company's employees and society.
The Company undertakes to:

• Comply with the requirements of the legislation of the Republic of Kazakhstan, international treaties ratified by the Republic of Kazakhstan, as well as international standards, including those which the Company has agreed to comply with voluntarily;
• Continuously improve the management systems and performance indicators of the Company, including in the field of traffic safety, quality, ecology, industrial safety and labor protection, energy management and information security;
• Implement environmental protection measures, including preventing environmental pollution;
• Ensure safe and healthy working conditions for workers;
• Eliminate hazards and reduce risks in the field of traffic safety, industrial safety and labor protection;
• Consult with the Company's employees, as well as ensure their participation in activities on labor protection issues;
• Ensure the availability of information and resources necessary to achieve goals and solve energy problems;
• When making purchases, give priority to purchasing efficient products and services that affect the improvement of energy characteristics; When implementing projects, give priority to projects that take into account the improvement of energy characteristics.